Kadapult generally does not offer refunds or exchanges on our items.
  • In the event the product received is faulty or not in accordance with the original order, a refund or exchange can be provided.
  • If an item is ordered in the wrong size, we are happy to exchange the item for the correct size. Please note, in such circumstances, all return shipping costs will be at the customer's expense. To be eligible for an exchange, the product must be unused, undamaged and left inside its original packaging with all tags and labels attached. 
If you believe you are eligible for refund or exchange on any of your purchases, feel free to submit a request on our page at Contact Us, or alternatively at
We advise the following details to be provided with your request to fast track the process:
1. Full name
2. Contact Number
3. Order Number
4. Photo of the product received
-Thank you for understanding-